Monday, June 29, 2015

Fiat Chrysler Recalls 7,000 SUVs, Tells Customers To Immediately Stop Driving Them

About 65 Jeep and Dodge SUV owners can expect to receive a phone call from Fiat Chrysler telling them to stop driving their vehicles.

The car maker announced over the weekend that it will recall about 7,690 model year 2015 Dodge Durangos and Jeep Grand Cherokee vehicles that have a suspension component that could fail.

While a majority of the affected SUVs have not been sold, the automaker has taken an unusual step for those that are currently in the possession of consumers by urging them to immediately stop driving the vehicles, according to the Detroit Free Press.

While more than 7,000 SUVs remain on dealer lots or in transit to dealers, Fiat Chrysler plans to personally call the owners of the 65 vehicles currently on the road.

The company says that some of the suspension components installed in the cars were not correctly treated by a supplier for high temperatures. Because of this, the component could break leading to rear-end instability and/or reduced braking power.

The suspension issue was discovered by the supplier during an internal quality review. Fiat Chrysler then investigated the issue and halted vehicle shipments from its assembly plant.

Fiat Chrysler says it is unaware of any accidents or injuries related to the issue.

Affected vehicles will be inspected and if they contain the compromised parts, they will be shipped to a dealership for repairs.

 

 

FCA makes unusual move amid SUV recall [The Detroit Free Press]
Statement: Suspension-component Inspection/Replacement [Fiat Chrysler]


by Ashlee Kieler via Consumerist

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