Thursday, September 17, 2015

T-Mobile Claims $.20/Minute Coverage In “All” Of Europe, But What About Andorra? What About Andorra??

T-Mobile's Simple Global option covers "all of Europe," except for the glorious 181 square miles that is Andorra.

T-Mobile’s Simple Global option covers “all of Europe,” except for the glorious 181 square miles that is Andorra.

Today, T-Mobile brashly announced — using italics to stress how big a deal it is — that its Simple Choice plans can be used to make “low flat-rate calls for just $0.20 a minute in a total of 145 countries and destinations worldwide—including all of Europe,” but for some reason the magenta-infused wireless provider apparently missed the five minutes in high school European History class where their teacher offhandedly mentioned something about Andorra.

That’s right, while T-Mobile’s list of countries and territories covered by the Simple Global option gets so granular as to include little-known places like the autonomous Åland Islands region of Finland, and Svalbard, an unincorporated Norwegian archipelago with population of around 2,600, that list leaves off lovely, landlocked Andorra.

In spite of its tiny size, Andorra — situated along the border of France and Spain in the eastern Pyrenees mountains — is still a pretty significant tourist destination, with millions of people popping by for the scenery… and most likely to buy “I went to Andorra and you didn’t” T-shirts.

Unfortunately, if T-Mobile customers want to call their friends back home and brag about their rad new Andorran souvenir, they’ll have to go to either France or Spain to make an affordable call. Or go to any of the smaller sovereign states — like Vatican City, San Marino, Monaco, or Lichtenstein — that are covered by Simple Global.

Thinking the omission of Andorra from T-Mobile’s list may just be a typo, we checked with the company and were dismayed to find out that no, the Principality of the Valleys of Andorra, is not currently covered — in spite of T-Mobile’s “all of Europe” claim.

“Our apologies to the Andorran people,” a rep for T-Mobile tells Consumerist, as if we have the heart to break the bad news to the 85,000 citizens of this glorious nation.

If, like us, you believe this is an egregious slight that should not be allowed to continue, let T-Mobile and its CEO John Legere know where you stand with the hashtag #whataboutandorra

Or you can just go on with your life and pretend this never happened.


by Chris Morran via Consumerist

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